:root{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#213c40;background:#f5f7f5;font-synthesis:none;--teal:#087f73;--ink:#173b3b;--muted:#70817e;--line:#e2e9e5;--orange:#b86c20}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #64bcad;outline-offset:3px}[hidden]{display:none!important}h1,h2,h3,p{margin-top:0}h1{font-size:34px;letter-spacing:-1.1px;margin-bottom:10px;font-weight:650}h2{font-size:17px;letter-spacing:-.3px;margin-bottom:8px}h3{font-size:15px;margin-bottom:7px}p{line-height:1.55}small,.small{font-size:12px;line-height:1.6}.muted{color:var(--muted)}.eyebrow{font-size:10px;font-weight:750;letter-spacing:1.8px;color:var(--teal);display:block;margin-bottom:12px}.brand{display:flex;align-items:center;gap:7px;font-size:21px;letter-spacing:-.8px}.brand b{font-weight:800}.brand-mark{width:34px;height:36px;display:inline-grid;place-items:center;background:var(--teal);color:white;border-radius:10px 10px 10px 3px;font-weight:750;font-size:25px;margin-right:4px}.sidebar{width:236px;position:fixed;inset:0 auto 0 0;background:#143c3a;color:#dce8e4;padding:32px 22px;display:flex;flex-direction:column}.sidebar .brand{padding:0 8px 44px}.sidebar .brand-mark{background:#a5d9bf;color:#174e46}.sidebar-label{font-size:9px;letter-spacing:1.5px;color:#90aba4;padding:0 12px;margin-bottom:18px}.nav{width:100%;display:flex;align-items:center;gap:13px;border:0;border-radius:8px;background:none;color:#bdcfca;padding:14px 13px;margin:4px 0;text-align:left;font-size:13px}.nav>span:first-child{font-size:20px;line-height:1}.nav.active{background:#2a5650;color:#fff}.nav:hover{background:#244d48}.nav-count{margin-left:auto;border-radius:5px;background:#315e56;padding:2px 6px;font-size:11px}.sidebar-bottom{margin-top:auto;padding:22px 10px 0;border-top:1px solid #36564e}.sidebar-bottom p{font-size:12px;color:#9ab2a9;margin:13px 0 25px}.dot{display:inline-block;width:7px;height:7px;background:#87d3a9;border-radius:50%;margin-right:7px}.mode-tag{font-size:11px}.logout{background:none;color:#c8d8d2;border:0;padding:0;font-size:12px}.workspace{margin-left:236px}.topbar{height:80px;background:#fcfdfb;border-bottom:1px solid var(--line);padding:0 38px;display:flex;align-items:center;justify-content:space-between}.breadcrumb{font-size:12px;color:#85908c}.breadcrumb span{padding:0 13px;color:#b5c1bb}.breadcrumb b{font-weight:500;color:#3e5450}.topbar-right{display:flex;align-items:center;gap:20px}.read-only{font-size:11px;color:#5f7570;border:1px solid var(--line);padding:6px 10px;border-radius:5px}.avatar{display:grid;place-items:center;width:33px;height:33px;background:#dae9df;border-radius:50%;font-size:12px;font-weight:700;color:#37594b}.content{max-width:1600px;margin:auto;padding:28px 38px}.demo-banner{display:flex;align-items:center;gap:13px;background:#edf4ed;border:1px solid #d5e6d7;padding:14px 18px;border-radius:8px;margin-bottom:32px;color:#3f6955;font-size:11px}.demo-banner b{display:block;font-size:12px;font-weight:600;margin-bottom:4px}.demo-icon{font-size:24px}.demo-banner .pill{margin-left:auto}.pill{border-radius:5px;padding:5px 8px;font-size:10px;white-space:nowrap;font-weight:600}.pill.neutral{background:#dfeae1;color:#577460;letter-spacing:1px}.pill.warning{background:#fff1dc;color:#a46a22}.pill.good{background:#e4f3ec;color:#307858}.pill.bad{background:#fcebe9;color:#a9433b}.page-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.page-heading p{font-size:13px;margin:0}.heading-actions{display:flex;gap:18px;align-items:center}.button,.primary{display:inline-flex;justify-content:center;align-items:center;gap:9px;border:1px solid #dce5df;border-radius:6px;padding:10px 14px;background:#fff;color:#3d5650;font-size:12px;font-weight:600}.button:hover{background:#eff5f1}.primary{background:var(--teal);color:#fff;border-color:var(--teal);padding:13px 16px}.primary:hover{background:#096d62}.filters{display:flex;align-items:center;gap:14px;padding-bottom:23px}.filters label{font-size:10px;color:#667c73;display:flex;flex-direction:column;gap:6px}.filters select{min-width:220px}.filters input{width:160px}.filters input,.filters select{padding:9px 11px;background:#fff;font-size:12px;border:1px solid #dce4df;border-radius:6px;color:#35564b}.filter-note{font-size:10px;color:#8b9892;margin-left:auto;margin-top:17px}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:17px;margin-bottom:26px}.stat{background:white;border:1px solid var(--line);padding:21px 22px;border-radius:9px}.stat>span{font-size:11px;font-weight:550;color:#6c7c77;display:block}.stat strong{font-size:38px;font-weight:600;letter-spacing:-1.2px;display:block;margin:13px 0 8px}.stat small{font-size:10px;color:#829089}.stat.attention{border-top:3px solid #d4a365;padding-top:19px}.stat.attention strong{color:#b2772e}.stat i{font-style:normal;float:right;font-size:16px;color:#bb873d}.overview-grid{display:grid;grid-template-columns:minmax(0,2.5fr) minmax(250px,1fr);gap:24px}.panel{background:#fff;border:1px solid var(--line);border-radius:9px;overflow:hidden}.panel-heading{padding:23px 22px 18px;display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.panel-heading p{font-size:11px;color:#829087;margin:0;line-height:1.5}.panel-heading h2{font-size:15px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:9px;letter-spacing:.5px;text-transform:uppercase;color:#89958c;background:#fafcf9;padding:13px 20px;border-block:1px solid #edf1eb;font-weight:550}td{font-size:11px;padding:19px 20px;border-bottom:1px solid #edf1eb;line-height:1.6}td strong{font-size:12px;display:block;font-weight:600}td small{display:block;color:#85928a;font-size:10px}.signal{color:#b07831;font-size:10px}.panel-footer{font-size:10px;padding:17px 22px;color:#89968e;background:#fdfefc}.health-row{display:flex;align-items:flex-start;justify-content:space-between;padding:17px 22px;border-top:1px solid #eef2ec;gap:8px}.health-row strong{font-size:12px;display:block;margin-bottom:6px}.health-row small{display:block;font-size:10px;color:#86958b}.coverage-note{margin:16px 18px 20px;padding:16px;background:#f7f8f1;border-radius:6px;font-size:10px;color:#788470}.coverage-note b{font-weight:600;color:#667457}.coverage-note p{margin:5px 0 0}.next-step{margin-top:24px;border:1px dashed #cddbd3;border-radius:8px;padding:20px 22px;display:flex;align-items:center;gap:16px}.next-step h3{font-size:12px;margin-bottom:5px}.next-step p{font-size:11px;color:#819087;margin:0}.next-step .button{margin-left:auto;white-space:nowrap}.next-icon{width:36px;height:36px;border-radius:8px;background:#e4eee7;display:grid;place-items:center;font-size:19px;color:#57846c}.workspace-footer{display:flex;justify-content:space-between;color:#a0aaa3;font-size:10px;margin-top:40px;padding-bottom:10px}.empty{padding:60px 28px;text-align:center;color:#849289}.empty>span{font-size:32px;color:#9db4a4;display:block;margin-bottom:16px}.empty h3{color:#5c7466}.empty p{font-size:12px}.inbox-shell{display:grid;grid-template-columns:320px 1fr;min-height:430px}.conversation-list{border-right:1px solid var(--line)}.conversation-option{width:100%;border:0;border-top:1px solid #edf1eb;padding:18px 22px;text-align:left;background:#fff;color:#315242}.conversation-option.active{background:#edf6ef}.conversation-option strong{font-size:12px;display:block}.conversation-option small{display:block;color:#8a998d;font-size:10px;margin-top:7px}.conversation-detail{display:flex;flex-direction:column;min-height:430px}.conversation-meta{padding:23px;border-bottom:1px solid var(--line)}.conversation-meta p{font-size:11px;margin-bottom:0}.message-list{padding:26px;flex:1}.message{max-width:80%;margin-bottom:16px;background:#f0f5ef;border-radius:8px 8px 8px 2px;padding:13px 16px;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.message small{display:block;font-size:9px;color:#81957f;margin-top:8px;white-space:normal}.read-only-note{margin:0 20px 20px;padding:13px;background:#f7f8f4;border:1px solid #e7ebdf;border-radius:6px;font-size:11px;color:#819075}.section-note{background:#fff5e4;border:1px solid #f0deba;padding:20px;border-radius:8px;font-size:12px;color:#946d31;margin-bottom:24px}.section-note p{margin:7px 0 0}.store-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}.store-card{padding:24px}.store-card header{display:flex;justify-content:space-between}.store-card dl{display:grid;grid-template-columns:1fr 1fr;gap:16px;font-size:11px;margin-top:24px}.store-card dt{color:#86958a;margin-bottom:5px}.store-card dd{margin:0;overflow-wrap:anywhere}.settings-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:24px}.padded{padding:26px}.padded p{font-size:12px}.padded h2{margin-bottom:14px}form label{display:flex;flex-direction:column;gap:8px;font-size:12px;margin:18px 0}form input,textarea{border:1px solid #dce5da;border-radius:6px;padding:12px;background:#fcfdfb;color:#355642;min-width:0}fieldset{border:1px solid var(--line);border-radius:6px;margin:18px 0;font-size:12px}fieldset label{display:flex;flex-direction:row;align-items:center;margin:10px 0}.agent-row{border-bottom:1px solid var(--line);padding:14px 0;display:flex;align-items:center;justify-content:space-between;gap:12px}.agent-row strong{font-size:12px}.agent-row small{display:block;color:#8b998a;font-size:10px}.pair-result{margin-top:22px;background:#edf4ed;padding:16px;border-radius:6px;font-size:12px}textarea{width:100%;resize:vertical;font-family:monospace;font-size:11px;word-break:break-all}.pair-result .button{margin-top:10px}.future ul{padding:0;list-style:none;font-size:12px}.future li{padding:16px 0;border-bottom:1px solid var(--line);display:flex;justify-content:space-between}.future li span{font-size:11px;color:#8d9989}.error{color:#ad463c;font-size:12px;margin-top:14px}.error-banner,.notice{padding:14px 18px;margin:15px 0;border-radius:6px;font-size:12px;background:#fceae5;color:#9f4f3c}.notice{background:#e7f2e9;color:#36794c}hr{border:0;border-top:1px solid var(--line);margin:24px 0}.login-shell{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-story{background:#163f3b;color:#e7efe8;display:flex;flex-direction:column;justify-content:center;padding:10vw}.login-story .brand{position:absolute;top:45px;left:55px}.login-story .eyebrow{color:#a9c9ad}.login-story h1{font-size:58px;line-height:1.08;letter-spacing:-2.6px;margin:14px 0 28px}.login-story p{font-size:15px;color:#afc4b6;max-width:340px;line-height:1.8}.login-status{font-size:11px;margin-top:45px;color:#9ebb9f}.login-form{align-self:center;max-width:460px;width:100%;padding:45px;margin:auto}.login-form h2{font-size:27px;letter-spacing:-.8px}.login-form .muted{font-size:13px}.login-form form{margin-top:30px}.login-form .primary{width:100%;justify-content:space-between;margin-top:12px}.login-form small{display:block;color:#9aa394;margin-top:22px;font-size:10px}.login-form code{font-size:10px}
@media(min-width:1500px){.content{padding:36px 50px}.stats{gap:22px}.stat{padding:26px}.overview-grid{gap:26px}}
@media(max-width:1100px){.sidebar{width:200px;padding:28px 15px}.workspace{margin-left:200px}.content{padding:24px}.topbar{padding:0 24px}.overview-grid{grid-template-columns:1fr}.stats{gap:12px}.stat{padding:17px}.stat>span{font-size:10px}.heading-actions .small{display:none}.filter-note{display:none}.inbox-shell{grid-template-columns:250px 1fr}.panel-heading .pill{display:none}}
@media(max-width:760px){.sidebar{position:static;width:100%;padding:18px}.sidebar .brand{padding:0 0 15px}.sidebar-label,.sidebar-bottom{display:none}.sidebar nav{display:flex;overflow:auto;gap:5px}.nav{white-space:nowrap;font-size:11px;width:auto;padding:10px}.nav>span:first-child{font-size:15px}.nav-count{display:none}.workspace{margin:0}.topbar{height:55px;padding:0 18px}.topbar-right{gap:8px}.read-only{font-size:9px}.breadcrumb{font-size:10px}.content{padding:18px}.demo-banner{margin-bottom:24px;padding:12px;font-size:10px}.demo-banner .pill{display:none}.demo-banner b{font-size:11px}.page-heading{align-items:flex-start}.page-heading h1{font-size:29px}.page-heading p{font-size:11px}.heading-actions .button{padding:8px;font-size:10px}.eyebrow{font-size:8px}.filters{flex-wrap:wrap;gap:10px}.filters label:first-child{width:100%}.filters select{width:100%}.filters input{width:140px}.stats{grid-template-columns:repeat(2,1fr)}.stat strong{font-size:32px}.stat small{font-size:9px}.next-step{align-items:flex-start;flex-wrap:wrap}.next-step>div{flex:1}.next-step .button{margin-left:52px}.store-grid,.settings-grid{grid-template-columns:1fr}.inbox-shell{grid-template-columns:1fr}.conversation-list{border-right:0;border-bottom:1px solid var(--line)}.conversation-detail{min-height:350px}.workspace-footer{gap:10px}.workspace-footer span:last-child{text-align:right}.login-shell{grid-template-columns:1fr}.login-story{padding:100px 35px 30px;min-height:340px}.login-story .brand{top:30px;left:35px}.login-story h1{font-size:38px;letter-spacing:-1px;margin:6px 0 18px}.login-story h1 br{display:none}.login-story p{font-size:12px;margin:0}.login-status{margin-top:20px}.login-form{padding:35px}.login-form h2{font-size:24px}}
/* Caixa de entrada omnichannel: canal, conversa e contexto permanecem separados. */
.inbox-mode .content{max-width:1800px;padding-top:22px}.inbox-mode .demo-banner{padding:10px 14px;margin-bottom:22px}.inbox-mode .page-heading{margin-bottom:18px}.inbox-mode .page-heading h1{font-size:30px}.inbox-mode .page-heading .eyebrow{margin-bottom:7px}.inbox-mode .filters{padding-bottom:18px}.channel-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px}.channel-tabs{display:flex;gap:8px;overflow:auto}.channel-tab{display:flex;align-items:center;gap:8px;white-space:nowrap;padding:8px 12px;border-radius:8px;border:1px solid var(--line);background:#fff;color:#6b7e76;font-size:12px;font-weight:600}.channel-tab.active{border-color:#87b6a4;background:#e9f4ed;color:#235a46}.channel-tab:hover{border-color:#9bbcac}.channel-count{background:#f0f3f0;color:#6c7d71;font-size:10px;padding:3px 6px;border-radius:5px}.channel-tab.active .channel-count{background:#cfE5d6;color:#315b43}.all-channel-icon{font-size:21px;line-height:24px}.channel-status{font-size:10px;color:#829087;white-space:nowrap}.channel-icon{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:34px;height:34px;border-radius:10px;color:white;overflow:hidden}.channel-icon svg{width:23px;height:23px}.channel-icon.ifood{background:#ea1d2c}.channel-icon.ifood>span{font-size:11px;font-style:italic;font-weight:850;letter-spacing:-.7px;position:relative;padding-bottom:5px}.channel-icon.ifood>span:after{content:'';position:absolute;left:5px;bottom:2px;width:16px;height:5px;border-bottom:2px solid white;border-radius:50%;transform:rotate(-10deg)}.channel-icon.whatsapp{background:#23b66c}.channel-icon.instagram{background:linear-gradient(145deg,#754bcb,#c23990 55%,#f29c45)}.channel-tab .channel-icon{height:24px;width:24px;border-radius:7px}.channel-tab .channel-icon svg{width:17px;height:17px}.channel-tab .channel-icon.ifood>span{font-size:8px;padding-bottom:3px}.channel-tab .channel-icon.ifood>span:after{left:3px;width:12px;height:3px;bottom:0;border-width:1px}.inbox-shell{grid-template-columns:265px minmax(300px,1fr) 210px;min-height:585px;height:calc(100vh - 350px);max-height:900px}.conversation-list{display:flex;min-width:0;flex-direction:column;overflow:hidden;background:#fff}.inbox-list-heading{padding:20px 16px 15px;border-bottom:1px solid #e7ede7}.inbox-list-heading>div{display:flex;justify-content:space-between;align-items:center}.inbox-list-heading h2{font-size:14px;margin:0}.inbox-list-heading h2 span{font-size:11px;font-weight:500;background:#eef3ee;color:#728375;padding:3px 6px;border-radius:5px;margin-left:4px}.inbox-list-heading .small{font-size:9px}.conversation-search{display:flex;align-items:center;background:#f4f7f4;border:1px solid #e4ebe3;border-radius:7px;padding:8px 10px;gap:8px;margin-top:17px;color:#96a297}.conversation-search>span{font-size:23px;line-height:20px}.conversation-search input{min-width:0;width:100%;font-size:11px;border:0;background:none;color:#3d5f4c;outline-offset:4px}.conversation-search input::placeholder{color:#9ba69a}.human-filter{margin-top:12px;border:1px solid #e1e7e0;border-radius:6px;background:white;font-size:10px;color:#71866d;padding:7px 9px;white-space:normal;text-align:left}.human-filter.active{color:#316c52;background:#e6f3eb;border-color:#97bfa9}#conversations{overflow:auto;flex:1}.conversation-option{display:flex;align-items:flex-start;gap:11px;padding:17px 14px;border-top:0;border-bottom:1px solid #edf1eb;border-left:3px solid transparent}.conversation-option:hover{background:#f7faf6}.conversation-option.active{background:#eaf4ed;border-left-color:#358f6c}.conversation-option .channel-icon{width:31px;height:31px;margin-top:3px;border-radius:9px}.conversation-copy{flex:1;min-width:0;display:block}.conversation-line{display:flex;align-items:baseline;gap:8px;justify-content:space-between}.conversation-line strong{font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:165px;color:#294f3f}.conversation-line time{font-size:9px;color:#98a396;flex-shrink:0}.conversation-option .conversation-store{margin-top:5px;font-size:10px;color:#809382;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.message-preview{display:block;margin-top:8px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#7f8f80;font-size:11px}.conversation-badges{display:flex;flex-wrap:wrap;gap:5px;margin-top:9px}.conversation-badges:empty{display:none}.conversation-badges .pill{font-size:8px;font-weight:550;padding:4px 5px}.pill.human{color:#337150;background:#d6ebdd}.draft-label{font-size:9px;color:#b67a33;padding-top:4px}.conversation-detail{min-width:0;min-height:0;overflow:hidden;background:#f8faf6}.conversation-meta{display:flex;align-items:center;gap:12px;padding:18px 20px;min-height:79px;background:#fff}.conversation-meta>div{min-width:0;flex:1}.conversation-meta h2{font-size:14px;margin-bottom:5px;overflow-wrap:anywhere}.conversation-meta p{font-size:10px;margin:0}.conversation-meta .pill{font-size:8px;padding:5px 6px}.message-list{padding:23px 22px 12px;overflow:auto;min-height:140px;display:flex;flex-direction:column;align-items:flex-start;background-image:radial-gradient(#dce7d9 .6px,transparent .6px);background-size:15px 15px}.chat-date{font-size:9px;align-self:center;border-radius:5px;background:#edf1e9;padding:6px 10px;color:#99a291;margin-bottom:25px;text-align:center;max-width:100%}.message{background:#fff;box-shadow:0 1px 2px #213e2810;border:1px solid #e6ece1;padding:12px 14px;font-size:12px;max-width:90%;margin-bottom:15px;line-height:1.55;flex-shrink:0}.message.outgoing{align-self:flex-end;background:#e4f1e4;border-color:#d7e7d6;border-radius:8px 8px 2px 8px}.message-sender{font-size:9px;font-weight:600;display:block;margin-bottom:5px;color:#639073}.message small{font-size:8px;color:#9aa691;line-height:1.4;margin-top:7px}.reply-composer{border-top:1px solid var(--line);background:white;padding:14px 18px 12px;flex-shrink:0}.reply-composer label{font-size:10px;color:#72866e;display:block;margin-bottom:8px;font-weight:600}.reply-composer textarea{font-family:inherit;font-size:12px;line-height:1.5;resize:vertical;max-height:170px;min-height:65px;background:#fff;border:1px solid #dfe7dc;word-break:normal;padding:10px 12px}.reply-composer textarea::placeholder{color:#a4afa0}.composer-actions{display:flex;gap:10px;align-items:center;justify-content:space-between;margin-top:8px}.composer-actions small{font-size:9px;color:#8b9b84}.composer-actions .primary{font-size:11px;padding:8px 13px;flex-shrink:0}.composer-actions button:disabled{cursor:not-allowed;opacity:1;background:#e5eee5;border-color:#e5eee5;color:#9fb39e}.composer-status{font-size:9px;color:#99a690;margin:9px 0 0}.conversation-context{border-left:1px solid var(--line);background:#fff;padding:22px 18px;overflow:auto}.context-heading .eyebrow{font-size:8px;margin-bottom:7px}.context-heading h2{font-size:13px;margin-bottom:20px}.context-origin{display:flex;align-items:center;gap:9px;padding-bottom:17px;border-bottom:1px solid #edf1e9;margin-bottom:18px}.context-origin .channel-icon{width:27px;height:27px;border-radius:8px}.context-origin .channel-icon svg{width:19px;height:19px}.context-origin strong{font-size:12px}.context-origin>span:last-child{font-size:9px;color:#99a48f;margin-left:auto}.context-fact{margin-bottom:21px}.context-fact>small{display:block;color:#91a087;font-size:9px;margin-bottom:6px}.context-fact>strong{display:block;color:#527149;font-size:11px;font-weight:550;line-height:1.6;overflow-wrap:anywhere}.human-context{padding:12px;background:#eef6eb;border-radius:6px}.human-context>strong{color:#3c814f}.delay-context{background:#fff6e7;border:1px solid #f5e2bf;border-radius:7px;padding:13px 12px;margin:4px 0 22px}.delay-context .eyebrow{font-size:7px;letter-spacing:1px;color:#ae7b36;margin-bottom:9px}.delay-context strong{font-size:11px;color:#9d6a27;display:block;line-height:1.5}.delay-context small{display:block;font-size:8px;color:#b59a6e;margin-top:12px}.context-connection{border-top:1px solid #eaf0e6;padding-top:16px;color:#9bac90;font-size:9px}.context-connection>span{float:left;margin-right:6px;color:#c6b16f}.context-connection small{font-size:8px;display:block;margin-top:5px;padding-left:14px}
@media(max-width:1200px){.channel-status{display:none}.inbox-shell{grid-template-columns:240px minmax(270px,1fr) 185px}.conversation-option{gap:8px;padding:15px 10px}.conversation-line strong{max-width:140px}.conversation-context{padding:20px 13px}.conversation-meta{padding:17px 16px}.conversation-meta .pill{display:none}}
@media(max-width:1050px){.inbox-shell{grid-template-columns:230px minmax(260px,1fr);height:auto;max-height:none}.conversation-context{grid-column:1/-1;border-left:0;border-top:1px solid var(--line);display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.context-heading,.context-origin{grid-column:1/-1;margin:0;padding:0;border:0}.context-heading h2{margin:0}.context-fact{margin:0}.delay-context{margin:0}.context-connection{border:0;padding:0}.conversation-detail{min-height:520px;max-height:700px}.conversation-list{max-height:700px}.channel-tab{padding:7px 9px;font-size:11px}.message-list{min-height:190px}.conversation-meta .pill{display:none}}
@media(max-width:760px){.inbox-mode .content{padding:18px}.inbox-mode .page-heading h1{font-size:27px}.inbox-mode .page-heading p{font-size:11px;max-width:240px}.channel-tabs{width:100%;padding-bottom:3px}.channel-tab{font-size:10px;gap:6px;padding:7px 8px}.channel-tab .channel-icon{height:22px;width:22px}.channel-tab:first-child{font-size:0;gap:4px}.channel-tab:first-child .channel-count{font-size:10px}.channel-toolbar{margin-bottom:10px}.inbox-shell{grid-template-columns:1fr}.inbox-list-heading{padding:15px}.conversation-list{max-height:340px}.conversation-option{padding:13px 15px}.conversation-line strong{max-width:none}.conversation-meta h2{font-size:13px}.conversation-detail{min-height:500px;max-height:650px}.conversation-context{grid-template-columns:repeat(2,minmax(0,1fr));padding:20px}.conversation-meta .pill{display:block}.message-list{padding:20px 15px}.message{max-width:91%}.inbox-mode .demo-banner{margin-bottom:18px}.inbox-mode .workspace-footer{margin-top:25px}.conversation-search{margin-top:12px}.human-filter{margin-top:9px}}
/* Avisos locais preservam a distinção entre sinal observado e situação atual. */
.delay-alert,.collection-attention{display:flex;align-items:center;justify-content:space-between;gap:16px;border:1px solid #edc99b;border-left:4px solid #bc7725;background:#fff7eb;border-radius:8px;padding:16px 20px;margin-bottom:20px;color:#825620;font-size:12px}.delay-alert b,.collection-attention b{display:block;font-size:14px}.delay-alert p,.collection-attention p{margin:6px 0 0;line-height:1.6}.delay-alert .button,.collection-attention .button{flex-shrink:0}.collection-attention{background:#f6f3e9;border-color:#ddd4b6;color:#6e653f}.technical-diagnostic{font-size:11px;color:var(--muted);border-top:1px solid var(--line);padding-top:12px}.technical-diagnostic p{overflow-wrap:anywhere;margin:10px 0 0}.technical-diagnostic summary{cursor:pointer}#delay-monitoring-observed{display:block;margin-top:8px}@media(max-width:760px){.delay-alert,.collection-attention{align-items:flex-start;flex-direction:column;padding:14px;font-size:11px}.delay-alert b,.collection-attention b{font-size:13px}}
.notice-history{margin-top:24px}.notice-history-row{display:flex;align-items:flex-start;gap:18px;justify-content:space-between;border-top:1px solid var(--line);padding:18px 22px;font-size:12px}.notice-history-row p{margin:8px 0;color:#61786e}.notice-history-row small,.notice-empty{color:var(--muted)}.notice-empty{padding:0 22px 18px;font-size:12px}.notice-history-row .pill{white-space:normal;max-width:220px;flex-shrink:0}@media(max-width:760px){.notice-history-row{flex-direction:column;gap:10px}}